TailMind policies & support
Privacy Policy
Last updated: September 1, 2026
Seller: Vermelle, trading as TailMind
Email: support.tailmind@gmail.com
Vermelle/TailMind is the controller of personal data processed through this store.
Data collected
- identity and contact data, including name, email, billing address and phone when provided;
- order and transaction data, including products, price, tax, refund and payment status;
- technical data such as IP address, device, browser, cookies and store interactions;
- digital-delivery records, including immediate-delivery consent, access time, download count, file delivered and fraud signals;
- support communications and refund evidence you choose to provide; and
- marketing preferences and consent records.
We do not receive or store your full card number.
Purposes and legal bases
- Contract: payment, delivery, access, support and refunds;
- Legal obligation: tax, accounting, consumer-protection and regulatory records;
- Legitimate interests: security, fraud prevention, protection against unauthorized sharing, service improvement and legal claims;
- Consent: non-essential cookies and marketing where required.
Recipients
Required data may be shared with Shopify, the payment provider shown at checkout, email/support providers, analytics or advertising providers you consent to, professional advisers and, if enabled, a digital-delivery provider such as Filemonk. We also disclose data where legally required.
International transfers and retention
Providers may process data outside Lithuania or the EEA using an adequacy decision, Standard Contractual Clauses or another lawful safeguard. We retain order, tax and accounting data for statutory periods; consent, access and dispute records as needed to perform the contract, prevent abuse and defend claims; and marketing data until consent is withdrawn or it is no longer needed.
Your rights
Subject to law, you may request access, correction, deletion, restriction, portability, object to certain processing and withdraw consent. We may verify identity. Email support.tailmind@gmail.com. You may complain to Lithuania’s State Data Protection Inspectorate at vdai.lrv.lt or your local supervisory authority.
Cookies, children and security
Necessary cookies support cart, checkout and security. Non-essential cookies are used where permitted and, when required, after consent. The store is not directed to children and purchases must be adult-authorized. We use reasonable safeguards, but no online transmission is completely risk-free.
Updates
The current version and update date appear on this page. Shopify’s consumer privacy notice is available at shopify.com/legal/privacy/consumers.