Contact TailMind

Vermelle, trading as TailMind
Email: support.tailmind@gmail.com

Customer support

Support is handled by email. We aim to acknowledge messages within 3 business days.

Order or download help

Include your order number and checkout email. For technical issues, also include your device, browser or app, file name and a screenshot of the error. Never send passwords or full payment-card details.

Refund requests

Use subject “Refund request — order [number]” and include the information required by the Refund Policy.

Consumer complaints

If a complaint is not resolved directly, consumers may contact the Lithuanian State Consumer Rights Protection Authority at vvtat.lrv.lt or another competent authority.