Digital Delivery

Last updated: September 1, 2026

Seller: Vermelle, trading as TailMind
Email: support.tailmind@gmail.com

TailMind sells digital products only. No physical item is shipped and no shipping fee should apply.

When access arrives

After successful payment and immediate-delivery consent, access is normally shown on the confirmation page and/or emailed within minutes. Payment or fraud review can delay delivery.

If access is missing

1. Check the checkout email address.
2. Check spam, promotions and junk folders.
3. Search for the order confirmation and access email.
4. Email us with the order number and checkout email.

We may verify the purchaser before re-sending access. Never publish or share download links.

Compatibility

Unless the product page says otherwise, PDFs require current PDF-reading software on phone, tablet or computer; printable files require a printer. Internet access is required for the initial download.

Access protection

Reasonable download limits, access logs and watermarking may be used to protect copyrighted content. Support may reset access after genuine device or technical problems. Unauthorized sharing can result in suspension.

Failed delivery

If we cannot supply conforming content or restore access within a reasonable time, remedies are available under the Refund Policy and applicable law.